This week was spent mostly on updating a bunch of devices to have the current version of the software that is used to push out updates remotely. A few departments needed some updates for the programs on their devices, so those were all prepped and updated with the required software. The campus is pretty large and a lot of time is spent on going from building to building to check on issues. This is a good reason to remember all of the tools or equipment you might need when you get there. A lot of time is wasted if you forget to bring something, or need to make multiple trips to the same location. Reminder to take a few seconds and think if you have everything before you go out on a ticket.